At sp1212, your privacy is not an afterthought — it is a core pillar of how we operate. This policy explains exactly what data we collect, why we collect it, how we protect it, and the rights you hold over your personal information.
Six principles that guide every data decision we make at sp1212
Every byte of data transmitted between your device and sp1212 servers is encrypted using industry-standard TLS/SSL technology — the same protocol used by major Indonesian banks for online banking.
Your personal information is never sold, rented, or traded to external marketing companies or data brokers. Data sharing is strictly limited to service providers essential to running the Platform.
You may access, correct, export, or request deletion of your personal data at any time by contacting our support team. We honour all data subject requests within 30 days.
All personal and financial records are stored on access-controlled, encrypted servers. Physical and logical access controls are enforced. Routine security audits are conducted by independent specialists.
We collect only the data strictly necessary to verify your identity, process your transactions, prevent fraud, and deliver a high-quality betting experience. No extraneous data is gathered.
In the unlikely event of a data security incident that affects your personal data, sp1212 will notify all affected Players via registered email within 72 hours of confirming the breach.
This Privacy Policy ("Policy") describes how sp1212 ("sp1212", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("Player", "User", "you") who access or use the sp1212 online betting platform available at https://sp1212.cam (the "Platform").
sp1212 is operated as an internationally licensed online gaming platform serving Indonesian players. We are committed to handling your personal information with the highest standards of confidentiality, integrity, and transparency. By registering an Account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read alongside our Terms & Conditions, which govern your overall use of the Platform. If you have any objection to any provision of this Policy, you should discontinue use of the Platform immediately and contact our support team to close your Account.
Plain-Language Summary: We collect your information to verify your identity, process payments, prevent fraud, and improve our services. We do not sell your data. You can request access to or deletion of your data at any time by contacting our support team.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
sp1212 collects the following categories of Personal Data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP number, nationality, selfie photograph | Mandatory (KYC) |
| Contact Data | Email address, Indonesian mobile number, residential address | Mandatory |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Mandatory (withdrawals) |
| Transaction Data | Deposit/withdrawal history, bet records, game history, bonus redemptions, account balance logs | Automatic |
| Device Data | IP address, browser type and version, operating system, screen resolution, session timestamps, referring URL | Automatic |
| Behavioral Data | Pages visited, games played, betting patterns, session duration, feature usage, click-stream data | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When applicable |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, time-out activations, problem gambling indicators | When applicable |
sp1212 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond the KYC selfie used for identity matching), or health records, unless specifically required and separately consented to for responsible gaming purposes.
sp1212 collects your Personal Data through the following channels:
sp1212 processes your Personal Data for the following specific, legitimate purposes:
sp1212 relies on the following legal bases for processing your Personal Data:
7.1 Service Providers. sp1212 shares Personal Data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors, KYC verification partners, cloud hosting providers, customer support software vendors, and fraud detection services. All service providers are contractually bound to process data only on sp1212's instructions and to maintain appropriate security standards.
7.2 Game Software Providers. When you play games on the Platform, certain technical data (such as session tokens and game-round identifiers) is exchanged with game studio software providers including Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft, and Microgaming, solely to enable game functionality and settle results accurately.
7.3 Legal and Regulatory Disclosure. sp1212 may disclose Personal Data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required to do so by applicable law or a valid legal order. We will, where legally permissible, notify you of such a request before complying.
7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of sp1212's business assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
7.5 No Sale of Data. sp1212 does not sell, rent, lease, or trade your Personal Data to any third party for that party's own marketing or commercial purposes. This commitment is absolute and unconditional.
Important: sp1212 will never contact you requesting your account password, full payment card details, or KTP number via email, SMS, or chat. If you receive such a request purportedly from sp1212, please report it to our support team immediately as it may be a phishing attempt.
8.1 Active Accounts. While your Account remains active, sp1212 retains your Personal Data for as long as necessary to provide services, maintain security, and fulfill legal obligations.
8.2 Closed Accounts. Following Account closure, sp1212 retains your Personal Data — including KYC documents, transaction records, and betting history — for a minimum period of five (5) years from the date of closure. This retention period reflects AML compliance obligations and the applicable statute of limitations for financial disputes.
8.3 Marketing Data. If you withdraw consent to marketing communications, we will remove you from our marketing lists within 10 business days. However, we may retain a suppression record of your opt-out to ensure we do not inadvertently contact you again.
8.4 Support Records. Customer support communications are retained for a minimum of 2 years to maintain quality assurance standards and handle any subsequent disputes.
8.5 Deletion Requests. Where you request deletion of your Personal Data and no overriding legal obligation requires retention, sp1212 will securely delete or anonymize the relevant data within 30 days of confirming your identity and the validity of the request.
sp1212 implements a multi-layered security framework to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
While sp1212 takes all reasonable precautions, no online system can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly of any suspected unauthorized access.
sp1212 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyze usage patterns. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention | No — essential for Platform operation |
| Functional | Remembering your language preferences, game settings, and display options | No — supports core functionality |
| Analytics | Aggregated usage statistics to improve Platform performance and content | Yes — opt-in |
| Marketing | Tracking promotional campaign performance and personalizing offers | Yes — opt-in |
You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will impair Platform functionality and may prevent you from accessing your Account. Most modern browsers allow you to block, delete, or receive alerts about cookies through their built-in privacy settings.
As a Player on the sp1212 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days of receiving confirmation of your identity.
The sp1212 Platform is strictly prohibited to persons under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. Age verification is a mandatory step in our KYC process, and all Accounts are subject to age verification checks before full access to the Platform is granted.
If sp1212 discovers or is notified that Personal Data belonging to a person under 21 has been collected, we will immediately suspend the relevant Account, delete the associated Personal Data, and refund any deposited funds (net of any winnings, which will be voided) to the original payment method.
Parents and guardians who believe their child may have accessed the Platform should contact our support team immediately at [email protected]. We take all such reports seriously and will act promptly.
sp1212's servers and certain service providers may be located in jurisdictions outside of Indonesia. When Personal Data is transferred outside Indonesia, sp1212 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which would be applied within Indonesia. These safeguards include contractual data protection clauses with all overseas processors and the selection of service providers operating in jurisdictions with recognized data protection frameworks.
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to countries outside Indonesia as described in this Policy, where necessary for the purposes outlined in Section 5 above.
14.1 Right to Update. sp1212 reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or the services offered on the Platform. The updated Policy will be published on this page with a revised effective date.
14.2 Notification of Material Changes. Where changes are material — meaning they significantly affect how your Personal Data is used or the rights available to you — sp1212 will notify you via your registered email address at least 14 days before the changes take effect.
14.3 Continued Use as Acceptance. Your continued use of the Platform after a revised Policy has come into effect constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the Platform and request Account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or sp1212's data practices, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
When submitting a data subject request by email, please include your registered Account email address and a brief description of your request. We may ask you to provide additional verification of your identity before processing sensitive requests such as data access or deletion.
Our support team is available around the clock to address any privacy concerns or data requests. You can also review our full Terms & Conditions or visit our FAQ for quick answers.